Rental FAQs

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Do you have a location where we can select our rentals in person?

 Yes! We have a warehouse location where we house all of our inventory. We welcome our clients to come by appointment so we can give them our undivided attention and help select their desired rentals.  We are located at 243 S. 78th St., Tampa, FL  33619. Please email us using our contact form or call us at {813} 444-4039 to make an appointment to come in and see us. 


If you are an out of town client and would like to use us for your event rentals and are unable to come see us in person we are happy to work with you through email and video. If you are unsure and need extra guidance, we are happy to work with you so feel confident that you are booking the quality rentals and look you desire for yourself or your guests.

How does the rental process work?

 Once we determine your rental needs we will work to provide you with a rental quote and send it to you via email. This email will contain a detailed quote including all of the items you have requested along with any additional fees. We require a 50% deposit to place your reservation and your final balance (pending any changes -per the rental agreement) is due two days prior to your event. Please be advised that an item that you would like to rent might be available when inquiring, but that can change at any time prior to you placing your deposit. We recommend confirming your reservation early in the event planning process. 

Do you offer delivery & pick up?

Yes! We offer delivery and pick up services to the Greater Tampa Bay area and will be happy to consider traveling outside of the Tampa Bay area for larger events. Please call 813-444-4039 or email us for more information regarding out of town deliveries. 

Our delivery and pick up service fee is based on the location of each individual event. Our delivery team will deliver your rented items to a central location at the event site for you or your team to place accordingly. Delivery and pick up is a drop off service.  

Do you offer set up services?

 Yes! We offer trained set up staff. Our team has been trained, therefore, our team will set up all of the items you have rented from us with attention to detail. If you would like to hire our team for your event please provide us with a floor plan and any specific set up instruction prior to the event date. If you do not have a floor plan, we will be happy to create a plan for you. Set up service fees are based on the needs of the individual event. Please let us know if you would like to add set up services prior to your event and we will be happy to include that in your quote.  

How does the payment process work? When is my balance due?

 Please submit your payment information directly through the link that we will email to you along with the event quote. Your payment information will process directly through our  account and we will be notified that you have made a payment. A 50% deposit is required to make your reservation and the final balance is due two days prior to your event date. 

Can we pick up and drop off our order at your warehouse?

 Maybe. We allow some items to be picked up at our location free of charge.  We like to protect our inventory the best we can from damage so all of our customers can enjoy them, so we have found that it is best  that we have our delivery team handle some of our larger and/or more fragile rental items. Our warehouse is open Monday - Thursday from 11-3 and Friday by appointment only for you to pick up your items. If you choose to pick up please be sure to bring any needed supplies to transport and any needed help to move the items, as we will handle your rentals to our front door but due to the liability we cannot help you load them or unload them from your vehicle. Please do not ask our staff to assist you as they are not authorized to do so.  

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Classic Events Entertainment

243 South 78th Street, Tampa, Florida 33619, United States

(813) 444-4039

Hours

Mon

11:00 am – 3:00 pm

Tue

11:00 am – 3:00 pm

Wed

11:00 am – 3:00 pm

Thu

11:00 am – 3:00 pm

Fri

By Appointment

Sat

Closed

Sun

Closed